All products from Unveiling the Veil Natural Hair Care, LLC are FINAL SALE.
To protect the health and safety of our customers and prevent cross contamination, returns are not permitted.
We do not issue refunds for completed sales. However, in specific situations outlined below, we will provide a replacement package containing the items from the original order.
Order Cancellations:
If you place an order and decide you no longer want your products fulfilled or shipped, you may request a cancellation within 24 hours of purchase.
To request a cancellation and receive a refund within this window, please email: 📧 info@unveilingtheveil.com
After 24 hours, orders can no longer be canceled or refunded, as processing may have begun.
Damaged Packages:
If your package arrives damaged, please send clear photos of the damage to:
Once reviewed and approved, a replacement product will be shipped within 3 business days.
Incorrect or Incomplete address
Orders are shipped to the address exactly as entered at checkout.
Customers are strongly encouraged to verify all shipping details before submitting their order.
If you notice an incorrect address within 24 hours, please email us immediately so it can be corrected before shipment.
Unveiling the Veil Natural Hair Care, LLC is not responsible for packages delivered to incorrect addresses due to customer input.
If USPS returns the undeliverable package to us, a replacement will be issued within 3 business days of receipt.
We’re Here to Serve You
Thank you for trusting Unveiling the Veil Natural Hair Care, LLC with your natural hair journey.
We are committed to serving you with integrity, quality, and care.